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Are there any hidden costs?
NO! There are no hidden costs in any of our services. All of our prices are listed on our...
Credit Refund
In most cases we can refund account credit. Please submit a support ticket to the billing...
Do I need a PayPal Account
No. You don't need a PayPal account. We also accept payment by Google Checkout and all major...
Do you accept BACS payment?
Yes we now accept payment by BACS bank transfer. If you are a current client please submit a...
Do you accept cash?
No we cannot accept cash as a payment method. We can accept Bank Transfers and Cheques.  ...
Do you accept Cheque as payment?
Yes, we can accept a GBP (£) as payment. Please submit a support ticket in the billing...
Do you accept Google Checkout
Yes, We accept Google Checkout as payment for any of our Web Hosting or Domain Name...
Do you have an Affiliate Program?
Yes; Hydro Host opperate an Affiliate Program. Our Affiliate Program allows you to earn extra...
How do I upgrade my account?
You can upgrade or downgrade your account at any time by logging into your billing area at...
How to change your billing cycle
Customers may change their billing cycle at any time. Please submit a support ticket and a...
I think I have been invoiced incorrectly
Please submit a support ticket in the "Billing" category. Thank you
I think I have made an overpayment
Overpayments usually arrise when you have a PayPal subscription set up and you also pay an...
What payment methods do you accept?
We accept all major Debit and Credit Cards. All of our credit/debit card payments are...