Hydro Host takes backups of cPanel accounts on a weekly basis. Our backups are stored both within and outside of the datacentre to ensure they are kept safe!
Should you require more frequent backups it is recommended that you also create your own backups. This can be done from within cPanel.
To create your own backup
Login to your cPanel and “Click on Backup Wizard”. Follow the instructions to create a partial or full backup. We recommend a full backup.
Once the backup has completed don’t forget to download it to your computer for safekeeping.
If you ever need to use this backup you will need to send it to the support department who can restore your account.